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Frequently Asked Questions
Registration
Please see the online course catalog for a list of courses.
Registration may be completed using the online course catalog found on our website, similar to other online shopping experiences.
Continuing Education at MassArt is open to adults, and most classes require no prior experience. If there are prerequisites, they will be listed in the course description. Classes are developed for adults and may have adult themes and content, so for students younger than 18, please look at our offerings in Youth Programs.
Once registration is complete an orientation email and semester schedule will be sent by the CE staff to the personal email address submitted on the registration. Please carefully read and follow the instructions provided to access your class.
If you would like to change the course you are registered for to another, please email ce@massart.edu. You may also include an Add/Drop Form with your request. Changes will not be accepted by phone. As of Fall 2023, changes to your schedule or credit level may be made up to one week (7 days) before the first class meets.
If you would like to cancel a registration please email ce@massart.edu. Cancellations will not be accepted by phone. For details on the time limit to receive a refund, please see the Refund section below.
Please note that Continuing Education, Certificate, and Graduate courses and programs are not state supported. If you believe you are eligible for a tuition waiver, please submit documentation of the applicable tuition waiver such as a completed and signed tuition waiver form to the PCE or Graduate Program office for review. Waivers are space available only.
Students who wish to transfer credits to another institution or to the MassArt BFA program are advised to consult with their registrar or dean prior to enrollment.
Students may apply for a 3-credit independent study if the desired course is not being offered. The student must develop a proposal in consultation with a faculty advisor and include a description of the project and proposed schedule of meetings. Proposals for independent studies must be submitted to the Continuing Education office in the first two weeks of the semester. Signature of the faculty member and approval of the Dean of Professional and Continuing Education are required before instruction and work may begin.
Students who choose to audit a class (take a for-credit class for no credit) are encouraged to participate in all course activities, including class lectures and critiques, but will not receive a grade or any formal evaluation of performance. A non-credit registered class may only be changed to a for-credit class before the second class meeting.
Course Content
Students will need a computer or smartphone, preferably with video capability, and reliable internet connection in order to participate in Remote classes. Every Remote class will use a Virtual Platform, such as Zoom, Google Classroom, or MassArt Moonami.
Remote classes may require students to meet at specific days and times, or may have no set meeting times. Coursework may be completed independently, in a group setting, or both. The remote class may include pre-recorded content and live content. The specific course details will be included in the course description.
Each class will have its own link. Your instructor will invite you to class by sending the link to your MassArt email. The instructions and link/s may be sent by the instructor before the course begins, or on the start date of the course.
SUPPORT
A Network ID (known as NetID) is a personal, unique identifier assigned to you by MassArt. It consists of your first name initial followed by your last name. Your Net ID will allow you to set up your MassArt email.
Your Network ID (known as NetID), email, and temporary password will be sent from Tech Central to the email address submitted on your registration. If you need assistance, please contact helpdesk@massart.edu.
Yes, each student is assigned a unique MassArt email address.The primary distribution tool for school wide information and communication between faculty and students is done using MassArt email. Please set up your MassArt email and password ASAP to ensure that you will have access to the course and the course content. If you need assistance, or if you have not received your temporary password, please contact Tech Central at helpdesk@massart.edu.
After you receive your temporary password, you can visit password.massart.edu to change your password at any time.
MassArt is committed to assisting all qualified students with disabilities who need reasonable accommodations in their coursework. If you feel you meet these requirements and need assistance, please notify the Continuing Education office at ce@massart.edu.
Semester grades are only available through the College Self Service system. You may log in with your NetID. If you are unable to log-in please contact Tech Central at 617.879.7888 or visit the Tech Central Office on the third floor of the Design and Media Center or email helpdesk@massart.edu. Official and unofficial transcripts are available for $10 each. Transcripts take two to five days to process. Request a transcript here.
For credit classes, you can request a transcript. Non-credit classes are not included on official or unofficial transcripts, please email ce@massart.edu to receive proof of completion.
REFUNDS
Requests to cancel a registration or drop a course must be made in writing by the registered student to ce@massart.edu. No requests are accepted over the phone or in person, or by anyone other than the registered student. The request should include your first and last name, and the name of the course.
The refund deadline for all classes is one week (7 days) before the first class meets.
Requests to cancel a registration or drop a course must be made in writing, by the registered student, to ce@massart.edu 7 days before the first class meets. No requests are accepted over the phone or in person, or by anyone other than the registered student. The request should include your first and last name, and the name of the course.
Refund requests that do not meet these conditions will not be approved. Rare exceptions can be granted, based on events such as a death in the family, or a medical emergency. In such cases a written request for refund, accompanied by appropriate documentation from a third party must be submitted.
Under no circumstances will refunds be granted for requests received after the end of a course. Nonattendance does not constitute an official withdrawal, nor a cancellation of tuition and fees.
PCE must occasionally cancel a class that does not meet minimum enrollment requirements (students using waivers do not count towards enrollment minimums) or for other unforeseen circumstances. PCE will notify students by email or phone. Students are strongly encouraged to check for communications from the school before attending the first class. Students will receive a full refund for classes PCE cancels.
CONTACT us
ce@massart.edu | 617.879.7200