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Tech Central
Tech Central is the first point of contact for members of the MassArt community with questions and requests for assistance with Technology resources. We provide equipment borrowing services, in-house technical support, and portfolio documentation facilities for all matriculated MassArt students, faculty, and staff (with a current MassArt ID).
HOURS
Monday - Friday: 8:00 am - 5:00 pm
Saturday - Sunday: CLOSED
Appointments may be possible at other times, and can be arranged with a technician when needed.
Technology staff will continue monitoring emails and voicemails during business hours of 8:00am until 5:00pm M-F.
Contact Us
Location: Tower 312
Email: helpdesk@massart.edu
Telephone: 617.879.7888
Web: Help Desk Portal
Print Service Bureau: WePrint Request form
The Lab will continue to deliver prints via our service bureau, please submit any request for specialty prints via the WePrint Request form.
Loan Policy
- BFA students, MFA students, and Certificate Students can borrow equipment for a maximum of three days for review boards only with the authorization of a faculty member
Equipment Request Form
- Faculty can borrow equipment for a maximum loan period of 7 days
- Staff can borrow equipment for a maximum loan period of 3 days
- Continuing Education students need prior authorization in order to check out any equipment from Tech Central. Requests for equipment access must be made by the faculty member of a current CE course and must be approved by the Continuing Education Office. Once access is granted, CE students are authorized to borrow equipment specific to their course for a maximum loan period of 7 days. All access to CE equipment is revoked at the end of each semester
All computer loans are restricted to faculty and staff only. Standard faculty/staff checkout policies apply.
Liability
Borrowers are financially liable for lost, stolen or damaged Tech Central equipment. Borrower must pay for the replacement cost in addition to a $10.00 processing fee.
Reservations and Renewals
To insure equipment availability, we encourage borrowers to make reservations one week in advance for both portfolio documentation and equipment needs. Tech Central also offers walk-in as well as telephone reservations.
All equipment reservations may be renewed up to three times provided that the equipment is returned on time and it's not reserved.
In order to renew equipment, all gear must be present at the time of renewal. No renewals will be made over the phone.
Late Fee Schedule
Items will be fined according to a tiered system based on the value of the item.
- Green - $10.00/day
- Orange - $5.00/day
- Yellow - $1.00/day
There are no exceptions for a late fine.
Equipment late fines of $5.00 or more will prevent patrons from borrowing or reserving any equipment from Tech Central until the fine is paid.
If you would like to dispute a fine due to serious illness, emergency or family matters, please fill out the following form and submit it to Tech Central.
Late Returns and Unclaimed Books
| Constituency | Equipment Loan Period | Workstation Allowance |
| MassArt undergraduate & graduate students |
3 day maximum, no renewals |
4 hours maximum, 1 station/week |
| MassArt Continuing Education students |
1 week maximum, no renewals |
4 hours maximum, 1 station/week |
| MassArt faculty & staff |
3 day maximum | 4 hours maximum, 1 station/week |
| MassArt alumni | N/A | 4 hours maximum, 1 station/week |
Only authorized Continuing Ed. students are allowed to check out CE equipment from AVMS.
Fines do not accrue for MassArt staff or faculty.
Alumni/ae may use digital photography/scanning workstations for non-commercial documentation purposes only.
Damaged/Lost Items
- Damaged but Repairable - Replacement cost per approved vendor plus $10.00 processing fee
- Lost or Damaged Beyond Repair - Replacement cost per approved vendor plus $10.00 processing fee
Equipment List and Loan Limit
| Type of Equipment | Item Limit |
| 16 mm projector | 2 |
| 35 mm camera | 1 |
| Audio cable, adaptor | 2 |
| Boombox | 1 |
| Cart | 3 |
| Case | 3 |
| Data Projector | 1 |
| Digital Audio Recorder | 1 |
| Digital Camera | 1 |
| Digital Video Camera | 1 |
| DVD Player | 1 |
| Extension cord | 2 |
| Firewire 4-6 pin | 1 |
| Headphones | 1 |
| Laser pointer | 1 |
| Light kit | 1 |
| Microphone | 2 |
| Microphone stand | 2 |
| Mini DV RCA cable | 1 |
| Overhead projector | 2 |
| Powered audio mixer | 1 |
| Powered speaker | 1 |
| Public Address System | 1 |
| Projector stand | 2 |
| Remote control | 2 |
| Screen | 1 |
| Slide Projector | 3 |
| Slide tray | 3 |
| Speaker | 2 |
| Speaker stand | 2 |
| Take-up reel | 2 |
| Tape recorder/player | 1 |
| Tripod | 1 |
| TV | 2 |
| USB cable | 1 |
| VCR/VHS | 2 |
| Video cable | 2 |