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Tech Central
Tech Central is the first point of contact for members of the MassArt community with questions and requests for assistance with Technology resources. We provide equipment borrowing services and in-house technical support for all matriculated MassArt students, faculty, and staff (with a current MassArt ID).
HOURS
Monday - Friday: 8:00 am - 5:00 pm
Saturday - Sunday: CLOSED
Appointments may be possible at other times, and can be arranged with a technician when needed.
Technology staff will monitors email, voicemail, and tickets submitted via the Help Desk Portal during business hours of 8:00am until 5:00pm M-F.
Contact Us
Location: Tower 312
Email: helpdesk@massart.edu
Telephone: 617.879.7888
Web: Help Desk Portal
Print Service Bureau: WePrint Request form
The Lab is able to print specialty prints for all matriculated MassArt students, faculty, and staff. Please submit any request for specialty prints via the WePrint Request form.
Loan Policy
- BFA students, MFA students, and Certificate Students can borrow equipment for a maximum of three days for review boards only with the authorization of a faculty member
Equipment Request Form
- Faculty and Staff can borrow equipment for a maximum loan period of 7 days
- All computer loans are restricted to faculty and staff only. Standard faculty/staff checkout policies apply.
Liability
Borrowers are financially liable for lost, stolen or damaged Tech Central equipment. Borrower must pay for the replacement cost in addition to a $10.00 processing fee.
Reservations and Renewals
To insure equipment availability, we encourage borrowers to make reservations one week in advance for both portfolio documentation and equipment needs. Tech Central also offers walk-in as well as telephone reservations.
All equipment reservations may be renewed up to three times provided that the equipment is returned on time and it's not reserved.
In order to renew equipment, all gear must be present at the time of renewal. No renewals will be made over the phone.