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Meet the Counselors

Betsy Smith, Psy.D. - Director of Counseling and Wellness • 617.879.7761

Betsy Smith is a licensed clinical psychologist. She received her doctorate degree from Massachusetts School of Professional Psychology in Boston, MA, in 1989. She has worked at Cambridge Health Alliance in the Psychiatric Emergency Services, HRI Arbour Hospital in Brookline, MA, and Fenway Community Health in Boston, MA, where she worked extensively with the LGBT community. Most recently she worked with students in the Psychological Services at Brown University. She has a particular interest in multi-racial families and adoption. When she is not working, she is practicing yoga, cooking, training for sprint triathlons, dreaming of becoming fluent in French, or playing tennis.

Jennie Knott, LICSW - Assistant Director of Counseling and Wellness • 617.879.7762

Jennie Knott is a licensed clinical social worker and received her Master’s in Social Work from Simmons College in 2013. She has advanced training in the treatment of developmental trauma, issues related to substance use, and gender and sexual identity development. She cares a lot about exploring the intersectionality between how race, culture, class, and other sociopolitical structures impact individual and community identity development, mental health, wellness, and a sense of belonging in the world. Her clinical practice is grounded in harm reduction psychotherapy, liberation healing and innovations in trauma-informed care; and she prioritizes therapeutic interventions that support people in recognizing, honoring and building upon their internal resilience. This philosophical orientation has been shaped through her previous work in a variety of settings, including the Cambridge Hospital, Healthcare for the Homeless, AIDS Action Committee, and as a former- contract therapist with the CWC here at MassArt.

Jennie is deeply committed to meeting people where they are, and to leading sessions with curiosity, compassion and humility. A “wounded therapist” herself, she recognizes the courage required to investigate suffering with a stranger – in addition to the power that connection and community contribute to the ability to heal and to thrive.

When she’s not working as a therapist, Jennie loves practicing Pilates, reading books by Jeannette Winterson, Roxanne Gay or Zadi Smith (among others), hitting the open road, turning up her music real loud and eating food prepared by people better at cooking than she is.

Jessica Ray-Mendoza, M.A. - Pyschotherapist and Diversity Outreach Coordinator • 617.879.7571

Jessica Ray-Mendoza is a Mental Health Counselor. She received her degree from The Seattle School of Theology and Psychology. Prior to coming to MassArt, Jessica spent eight years as a therapist within the Latinx community, both in Seattle, WA and Roxbury, MA. Jessica also spends her time teaching racial justice at Boston University. Jessica is interested in racial identity development and becoming a change agent in the dismantling of both interpersonal and systemic oppression. In her spare time she enjoys spending time with her wife and daughter, and cooking Colombian empanadas.  

Melissa Reynolds, LICSW - Staff Psychotherapist

Melissa is a licensed independent clinical social worker. She received her degree from Simmons College School of Social Work. She has worked at Cambridge Hospital on the community services outreach team, with students at The New England Institute of Art, and most recently at Harvard University in the Mental Health Service providing psychotherapy to graduate and undergraduate students. Melissa enjoys working with issues of race, class and identity within cultural context, loss and grief, family and relational dynamics and mind/body techniques for stress management. Some of Melissa's personal interests include baking and cooking, gardening, music and spending time with family and friends.