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Frequently Asked Questions

General Questions
  1. What are the Academic Resource Center's office hours?
    The Academic Resource Center (ARC) is available online during the academic year from 9:00am to 8:00pm Monday - Thursday, and 9:00 - 5:00 on Friday with the exception of all state and federal holidays, and when the College is closed. During the summer, the ARC is open 9:00am -5:00pm Monday - Thursday and closes at noon on Fridays.
  2. How do I make an appointment?

    Appointments can be made in be made online.

  3. What if I need a break from my program?
    MassArt has many resources to support students academically, socially, and emotionally. In a case where a student feels that they need to take a break from their studies or reduce the number of classes they are taking, the first step is to meet with the Associate Dean for the Academic Resource Center and review the available options. Make an appointment.

Advising Questions
  1. Who is my advisor?
    MassArt has a two-tiered advisor system. The primary advisor is your faculty advisor, whose name is available in your self-service account, or by contacting your department faculty chair. The advisors in the ARC specialize in answering questions about choosing the right major, becoming a dual major, completing graduation requirements, taking summer classes, and other issues that impact a student’s persistence to graduation, but are also available to answer questions regarding major requirements.
  2. How can I transfer credits?
    All questions regarding transfer credits should be directed to the Office of the Registrar at
  3. How many classes do I register for?
    In most cases, students register for 5 classes (15 credits.) A full time student is taking between 9 and 18 credits. It is strongly recommended that you speak with a faculty or academic advisor if you are taking fewer or more than 15 credits. Students need permission to take more than 18 credits.  
  4. How do I access my grades?
    You can view your grades and academic record through your Self-Service Account.
  5. Are matriculating undergraduate students able to take courses through Continuing Education?
    Full-time students are able to take courses in the fall and spring semesters through Continuing Education. Please contact the Office of Professional & Continuing Education with questions. Courses taken during winter and summer terms are not covered by regular full-time tuition.
  6. What are CLEP credits? 
    The College Level Examination Program (CLEP) is series of exams given by the College Board which allows MassArt students to earn credit for knowledge and skills gained outside of college credit-granting courses. CLEP credits are limited to 6 total and may not apply to any required courses. Please contact the office of the Registrar at for more information.


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