Carbon Student Health Services is a modern health clinic for easy everyday care, including walk-in, primary care, and mental health (psychiatric) medication needs, provided in collaboration with MassArt’s Counseling Center.

Carbon Student Health Services is focused on making high-quality healthcare accessible and convenient. As a student, you can access care on your terms – whether you choose to walk in, call, or book an appointment online. In-person care will continue to be available at the Tree House clinic.

As a national provider of both urgent care and primary care, Carbon operates over 120 clinics across the U.S., employing over 1,000 healthcare providers. Students can access care at all locations nationwide, including Boston locations at 80 Summer St and 1254 Boylston St. For all visits, the Carbon Health platform centralizes your health records, care plans, and serves as your communication portal with providers.

For more information regarding Carbon Health, to make appointments, and to view FAQs, please visit this webpage.

Carbon Health will bill students’ insurance plans for all services rendered. Students must present their MassArt student ID cards and their health insurance cards at every appointment, just as they do when accessing their doctor’s office at home.

Carbon Health is an in-network participating provider with major health insurers in Massachusetts including:

• Aetna
• Blue Cross and Blue Shield
• Cigna
• Harvard Pilgrim
• MassHealth
• MultiPlan
• United Healthcare
• Tufts Health Plan

If you don’t see your insurance carrier, please give your health insurance plan provider a call to double check. The number can be found on your plan card. Service and benefit coverage vary based on geographic location.

If you have any questions about your Carbon Health bill, please contact Carbon Health Support at (415) 200-2133.

If you need to access your former medical records from Optum (MedExpress), please visit this link or call them at 304.985.3636. 

If you have any questions, please contact the MassArt Counseling Center, counseling@massart.edu or 617.879.7760, press 2.